IT support, security & Microsoft 365 consulting
Simpler IT.
Stronger security.
More connected work.
Magnit provides IT support, management, and consulting that allows your business to run more smoothly and securely. We help your employees resolve everyday technology issues, manage Windows and Mac devices, and keep your accounts and business applications working together securely.
We connect your support, security, and everyday processes around Microsoft 365 so employees can access the tools and information they need with fewer interruptions. This creates a foundation for connecting business applications, using cloud-based AI tools with appropriate safeguards, and automating repetitive work—giving your team more time to focus on serving customers.
Already have an IT team? We also provide consulting for large technology integrations, process automation, secure AI adoption, and IT infrastructure improvements.
Make technology work better for your business.
Simplify Support
One clear place for IT support.
Give employees one clear place for IT support. We investigate the problem, keep them informed, and confirm the solution works—treating each person with patience and respect. Then we document the fix so similar issues can be resolved faster.
Describe the problem in one clear place.
Understand the impact and ask useful questions.
Investigate the cause and apply an appropriate fix.
Check that it works for the user.
Record the fix and make suitable guidance available to other users, helping resolve recurring issues faster.
Protect Your Business
Control access. Protect company information.
Magnit manages who can access your company’s devices, applications, and information—and the conditions they must meet. We configure sign-in protections, device security requirements, and access policies, then maintain those controls as employees join, change roles, and leave.
Automate Processes
Save time with consistent, traceable workflows.
Turn routine tasks into consistent, approved workflows that save employees time and reduce manual handoffs. Magnit connects your business tools, builds in approvals, and records what happened—making processes easier to repeat, review, and audit, with exceptions brought to the right person’s attention.
Optimize Costs
Make better use of the technology you pay for.
Magnit reviews your software, licensing, infrastructure, and repetitive tasks to identify useful improvements and avoidable spending. We look for unused licenses, overlapping tools, and capabilities your current platforms could already provide. Recommendations account for implementation and ongoing costs, so changes make sense for your business.
Supporting the way your business works
AccountingLegalFinancial servicesProfessional services & moreChoose the help you need
Your IT partner—or extra expertise alongside your team.
Work with Magnit for ongoing support, a specific improvement, help managing AI, or extra IT capacity. We agree who handles what, including where your existing provider stays involved.
Managed Cloud IT Support
Keep employees working, help protect company information, secure company devices, and make everyday IT easier to manage across Windows and Mac. Connect business applications and make fuller use of Microsoft 365 to simplify processes, strengthen cloud capabilities, automate work, and support secure AI adoption.
AI Platform Setup & Management
Put tools like Claude, ChatGPT, Cowork, and Claude Code to work with clear rules and approved uses. We configure supported security settings, manage access and integrations, and establish auditing and ongoing administration suited to your tools and plans.
IT Consulting & Automation
Reduce repetitive work with efficient, auditable automation. Get practical consulting for large technology integrations, process automation, secure AI adoption, and IT infrastructure improvements.
Co-managed IT
Give your existing IT team extra help when requests pile up, employees join, or a project needs more hands.
Start where you are
You don't need to fix your IT before calling us.
An aging server, confusing software bills, or a provider you've outgrown can all be a starting point. We work out what your business relies on, what needs attention, and which changes are worth making.
Plan your next IT changeYour current setup
- Older equipment
- Unclear access
- Overlapping tools
Magnit's process
Understand your business
Learn your goals, review your current setup, and identify the tools and capabilities you need.
Build a practical plan
Recommend changes with clear priorities, costs, and a path forward.
Get your approval
Confirm the scope, timing, and budget with you before making changes.
Implement, test, and support
Put the approved changes in place, verify they work, and support your team through the transition.
Outcome
Keep what works.
Improve what gets in the way.
Built around your business
IT support built around how your business works.
Your employees need reliable support, secure access to company information, and tools that work together. Magnit builds IT support and management around those needs, with consulting, automation, and AI platform management available as your business evolves.
These are examples of how our services can fit different industries.
Accounting & CPA firms
Keep staff working through busy periods, prepare seasonal employees, and manage access to tax software and client documents.
02Law firms
Support the applications your team relies on, manage access to client and matter information, and resolve IT issues that interrupt daily work.
03Financial & wealth firms
Manage employee access to sensitive client information, support business applications, and maintain device and account controls as responsibilities change.
04Other professional services
Support your employees, connect business applications, and streamline recurring work—from onboarding new staff to collaborating with clients.
Don't see your industry?
Let's discuss your business, the tools you rely on, and the support your team needs.
Put workplace AI on a clearer footing
Make AI useful—and set rules your team can follow.
We help you choose suitable business AI tools, manage employee access, and decide what information employees may use with them. That includes checking the security settings available in your chosen plan and establishing who reviews the results.
You can bring us in alongside your existing IT provider.
Explore AI Platform Setup & ManagementClear steps, shared decisions
Know what we're changing and why.
- 01
Understand
Review the work, systems, concerns, and costs.
- 02
Agree
Choose the changes, responsibilities, and budget.
- 03
Implement
Make and test the approved changes.
- 04
Hand over
Explain the result and confirm who supports it.
- 05
Review
For ongoing engagements, revisit priorities as the business changes.
A useful first conversation
What would make your team's working day easier?
Tell us about a recurring IT problem, a security concern, or a change you're planning. We'll discuss where Magnit could help and what the next step would involve.