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Working with Magnit

Start with the problem. Understand the plan.

You should know what a change will do for your business, what it will cost, and who will look after it. We start with your current setup and agree the work before making changes.

From the setup you have to the improvements you need.
  1. 01

    Understand

    Review the work, systems, concerns, and costs.

  2. 02

    Agree

    Choose the changes, responsibilities, and budget.

  3. 03

    Implement

    Make and test the approved changes.

  4. 04

    Hand over

    Explain the result and confirm who supports it.

  5. 05

    Review

    For ongoing engagements, revisit priorities as the business changes.

Start with your working day

Tell us where people lose time, what they rely on, and what concerns you. We review the relevant systems, access, costs, contracts, and deadlines so recommendations fit the business.

Agree the work and responsibilities

Choose what to keep, improve, or replace. Define costs, approvals, testing, recovery needs, and ongoing support. If another provider is involved, agree where their responsibility ends and ours begins.

You don't need a technical brief

For the first conversation, it helps to know:

  • Approximately how many people and locations need support.
  • Which applications your team relies on.
  • What is slowing people down or causing concern.
  • Whether there are important deadlines, renewals, or staffing changes ahead.

A useful first conversation

What would make your team's working day easier?

Tell us about a recurring IT problem, a security concern, or a change you're planning. We'll discuss where Magnit could help and what the next step would involve.

Talk about your business