Help employees get started—and stay productive
Set up accounts, applications, and devices around each person's role. When someone joins, moves roles, or leaves, an agreed process helps avoid missed steps and unnecessary access.
Managed Cloud IT Support
Give your team a clearer path through everyday IT.
Keep employees supported, computers managed, and access organized. We bring ongoing care to your Microsoft 365 environment and Windows and Mac devices, while improving the routines that cause repeated work.
Discuss Managed Cloud IT SupportHow we can help
Support that understands how your business works.
Make it clear where to get help
Use a defined route for reporting issues and tracking requests. We document important systems and coordinate with relevant vendors so responsibilities are easier to follow.
Maintain the basics that protect your business
Manage suitable sign-in protections, device settings, updates, and access reviews. Windows and Mac receive consistent attention, with settings adapted to their capabilities.
Make better decisions about tools and spending
Review unused licenses, recurring problems, and overlapping software before adding another product. We weigh business needs and the full cost of a change, including support and maintenance.
The foundation
Make Microsoft 365 work with the rest of your business.
Connect useful tools and everyday processes around Microsoft 365. Keep specialist software where it fits your work, with clear responsibility for its information, access, and recovery.
Separate accountsRepeated setupManual handoffs
Built around Microsoft 365
A more connected working day- Employee access
- Windows & Mac computers
- Shared files & teamwork
- Everyday processes
Connect where supported
Specialist business applicationsKeep appropriate access, data protection, and recovery for each application.
Before we begin
Questions you may have
Does this replace an internal IT team?
It can provide ongoing support for a business without its own IT team, or cover an agreed area alongside one. Responsibilities are defined together.
What support hours and costs apply?
Those depend on the engagement. We agree coverage, systems, onsite needs, fees, equipment, and separately scoped projects before starting.
Do we have to move everything into Microsoft 365?
No. We keep useful specialist applications and connect them where appropriate. Their access, information, backup, and vendor requirements still need attention.
Are cost savings guaranteed?
No. We compare current and proposed total costs. Time saved for staff is valuable, but it only becomes cash savings if an actual expense falls.
A useful first conversation
What would make your team's working day easier?
Tell us about a recurring IT problem, a security concern, or a change you're planning. We'll discuss where Magnit could help and what the next step would involve.